Effective Date: July 30, 2026
Welcome to SudurBite ("SudurBite," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, mobile application, and related services available through https://sudurbite.com.
By accessing or using SudurBite, you agree to the practices described in this Privacy Policy.
SudurBite is an online food ordering and delivery platform serving customers across Far Western Nepal. We connect customers with restaurants and delivery partners through our website and mobile application.
When you register or place an order, we may collect:
We collect:
When using our app or website, we may automatically collect:
With your permission, SudurBite may collect your precise or approximate location to:
You may disable location access at any time through your device settings. Some features may not function correctly without location access.
We use your information to:
SudurBite may support various payment methods including:
Payment information is processed securely by authorized payment providers. SudurBite does not store complete debit or credit card details on its servers.
We do not sell your personal information.
We may share necessary information with:
To prepare your food:
To deliver your order:
To process transactions securely.
Where required by law, legal process, or lawful government request.
Our website uses cookies and similar technologies to:
You may disable cookies in your browser, although some features may not function properly.
We use commercially reasonable security measures including:
Although we work to protect your information, no internet transmission or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.
We retain your information only as long as necessary to:
When your information is no longer required, we securely delete or anonymize it.
Depending on applicable laws, you may have the right to:
Requests may be submitted through our customer support.
Our platform may integrate with third-party services including:
These third-party providers maintain their own privacy policies. SudurBite is not responsible for their independent privacy practices.
SudurBite is not intended for children under the age permitted by applicable law to independently use our services. We do not knowingly collect personal information from young children. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
With your permission, we may send:
You may unsubscribe at any time through the app settings or by following the instructions in our communications.
We may update this Privacy Policy periodically.
When significant changes are made, we will update the "Effective Date" and may notify users through the app, website, email, or other appropriate means.
Your continued use of SudurBite after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions regarding this Privacy Policy or your personal information, please contact us.
SudurBite
Website: https://sudurbite.com
Email: support@sudurbite.com